How To Fix D9457 - Data carrier &1 unknown; maintain in DMS Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: D9 - Environment Management System

• Message number: 457

• Message text: Data carrier &1 unknown; maintain in DMS Customizing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message D9457 - Data carrier &1 unknown; maintain in DMS Customizing ?

  The SAP error message D9457 indicates that there is an issue with a data carrier that is not recognized in the Document Management System (DMS) configuration. This error typically arises when the system encounters a data carrier that has not been properly defined or maintained in the DMS customizing settings.
  Cause:
  
  Missing Data Carrier Definition: The data carrier (e.g., a specific type of storage medium or file format) has not been defined in the DMS customizing settings.
  Incorrect Configuration: The data carrier may have been incorrectly configured or deleted in the DMS settings.
  Data Entry Error: There may be a typographical error in the data carrier name or code being referenced in the system.
  
  Solution:
  To resolve the D9457 error, you can follow these steps:
  
  
  Access DMS Customizing:
  
  Go to the SAP Easy Access screen.
  Navigate to the DMS customizing settings. This can typically be found under:
  Logistics -> Central Functions -> Document Management System -> Customizing -> Define Data Carriers
  
  
  
  
  Check Data Carrier Configuration:
  
  Look for the data carrier mentioned in the error message (represented as &1).
  Verify if it exists in the list of defined data carriers.
  If it does not exist, you will need to create a new entry for it.
  
  
  
  Create or Modify Data Carrier:
  
  If the data carrier is missing, click on the option to create a new data carrier.
  Fill in the necessary details such as the data carrier name, description, and any other required fields.
  If the data carrier exists but is incorrectly configured, make the necessary adjustments.
  
  
  
  Save Changes: After making the necessary changes, save your configuration.
  
  
  Test the Changes: After saving, try to perform the action that triggered the error again to see if the issue has been resolved.
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for more detailed information on DMS and data carrier configuration.
  Transaction Codes: You may also use transaction codes like OAC0 (for DMS customizing) to access the relevant settings directly.
  User Authorizations: Ensure that you have the necessary authorizations to make changes in the DMS customizing settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or DMS support team for further assistance.