How To Fix D9102 - No operating system call for reading directories

SAP Error Message - Details

• Message type: E = Error

• Message class: D9 - Environment Management System

• Message number: 102

• Message text: No operating system call for reading directories

What causes this issue?

An operating system command that does not exist in your SAP system has
been used for import.

System Response

The import cannot be carried out.

How to fix this error?

INCLUDE EHS_NA_ADMIN OBJECT DOKU ID TX

Procedure for System Administrators

Install the operating system command 'LIST_DB2DUMP' using transaction
SM69.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message D9102 - No operating system call for reading directories ?

  The SAP error message D9102, which states "No operating system call for reading directories," typically occurs when the SAP system is unable to access the file system to read directories. This can happen for several reasons, and understanding the cause is crucial for finding a solution.
  Causes:
  
  File System Permissions: The user under which the SAP application server is running may not have the necessary permissions to access the specified directory.
  Incorrect Directory Path: The directory path specified in the configuration may be incorrect or does not exist.
  Operating System Issues: There may be issues with the underlying operating system, such as file system corruption or unavailability.
  SAP Kernel Issues: The SAP kernel may have bugs or issues that prevent it from executing the necessary system calls.
  Network File System Issues: If the directory is on a network file system, there may be connectivity issues or the network file system may be down.
  
  Solutions:
  
  
  Check Permissions: Ensure that the user account running the SAP instance has the necessary permissions to read the directory. You can do this by checking the file system permissions on the operating system level.
  
  
  Verify Directory Path: Double-check the directory path specified in the SAP configuration. Make sure it is correct and that the directory exists.
  
  
  Check Operating System Health: Look for any issues with the operating system that might affect file system access. This could include checking for disk space, file system integrity, and ensuring that the file system is mounted correctly.
  
  
  Review SAP Kernel Version: Ensure that you are using a supported and stable version of the SAP kernel. If necessary, consider upgrading to a newer version that may have bug fixes related to file system access.
  
  
  Network File System Checks: If the directory is on a network file system, check the network connectivity and ensure that the network file system is operational.
  
  
  SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on file system access and configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Review the system logs (dev_* files) for any additional error messages or warnings that could provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your system administrator or SAP support for further investigation.