How To Fix D9104 - No product name in the key file &1

SAP Error Message - Details

• Message type: E = Error

• Message class: D9 - Environment Management System

• Message number: 104

• Message text: No product name in the key file &1

What causes this issue?

No entry was found for the product name in the key file &v1&. As this
entry is required in the key file, the corresponding report cannot be
imported.

System Response

The report for the key file &v1& was not imported.

How to fix this error?

Ensure that there is a product name in the key file &v1&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message D9104 - No product name in the key file &1 ?

  The SAP error message D9104 "No product name in the key file &1" typically occurs when there is an issue with the license key file that is being used by the SAP system. This error indicates that the system is unable to find a valid product name in the specified key file, which is essential for the system to validate the license.
  Causes:
  
  Corrupted Key File: The key file may be corrupted or improperly formatted.
  Incorrect Key File: The key file being used may not correspond to the installed SAP product or version.
  Missing Product Name: The key file does not contain the necessary product name information.
  File Path Issues: The system may not be able to access the key file due to incorrect file paths or permissions.
  License Expiration: The license associated with the key file may have expired.
  
  Solutions:
  
  Verify Key File: Check the key file to ensure it is the correct one for your SAP installation. You can do this by comparing it with the documentation or contacting SAP support.
  Re-download Key File: If the key file is corrupted, you may need to re-download it from the SAP Service Marketplace or obtain a new one from SAP support.
  Check File Path: Ensure that the file path specified in the SAP system configuration is correct and that the system has the necessary permissions to access the file.
  Update License: If the license has expired, you will need to obtain a new license key from SAP.
  Consult SAP Support: If the issue persists, it may be necessary to contact SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to licensing issues for additional troubleshooting steps and solutions.
  Documentation: Review the SAP installation and configuration documentation for guidance on managing license keys.
  System Logs: Check the system logs for any additional error messages that may provide more context about the issue.
  
  By following these steps, you should be able to resolve the D9104 error and ensure that your SAP system is properly licensed.