How To Fix D4632 - Information APAR not found

SAP Error Message - Details

• Message type: E = Error

• Message class: D4 - DB2/400 specific messages

• Message number: 632

• Message text: Information APAR not found

What causes this issue?

The IBM Information APAR could not be found.
Possible reasons are:
The file '/usr/sap/trans/config/infoapar.xxx', where 'xxx' stands for
the operating system release, does not exist.
The file '/usr/sap/trans/config/infoapar.xxx' could not be opened or
closed.
The user R3<SID><(><<)>nn>, where <SID> stand for the SAP
System ID and <(><<)>nn> for the instance number, does not have
sufficient authority to acces the file
'/usr/sap/trans/config/infoapar.xxx'.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check if the file '/usr/sap/trans/config/infoapar.xxx' exists on your
iSeries server. If the file does not exist, download it from directory
'/general/R3server/patches/COMMON/OS400' on sapserv(x).
If the file exists, check if the user R3<SID>OFR can read it. If
not, download if from directory
'/general/R3server/patches/COMMON/OS400' on sapserv(x).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message D4632 - Information APAR not found ?

  The SAP error message D4632, which states "Information APAR not found," typically occurs when the system is unable to locate the relevant Application Program (APAR) information that is required for processing a request or transaction. This can happen for various reasons, including:
  Causes:
  
  Missing or Incomplete Data: The APAR information may not have been created or may be incomplete in the system.
  Incorrect Configuration: There may be configuration issues in the system that prevent the proper retrieval of APAR information.
  Data Consistency Issues: There could be inconsistencies in the database or data corruption that leads to the inability to find the APAR.
  Authorization Issues: The user may not have the necessary permissions to access the APAR information.
  System Updates or Changes: Recent updates or changes to the system may have affected the availability of APAR information.
  
  Solutions:
  
  Check Data Entry: Verify that the APAR information has been correctly entered into the system. Ensure that all required fields are filled out.
  Review Configuration Settings: Check the configuration settings related to APAR in the system to ensure they are set up correctly.
  Database Consistency Check: Run consistency checks on the database to identify and resolve any data integrity issues.
  User Authorization: Ensure that the user encountering the error has the necessary authorizations to access the APAR information.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific version of SAP you are using for any known issues or patches.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide specific guidance or patches to resolve the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  Transaction Codes: Familiarize yourself with transaction codes related to APAR management in SAP, such as SE11 (Data Dictionary) or SE16 (Data Browser), to investigate the underlying data.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the D4632 error in your SAP system.