How To Fix D4502 - Monitoring object: Calls

SAP Error Message - Details

• Message type: E = Error

• Message class: D4 - DB2/400 specific messages

• Message number: 502

• Message text: Monitoring object: Calls

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message D4502 - Monitoring object: Calls ?

  The SAP error message D4502, which pertains to "Monitoring object: Calls," typically indicates an issue related to the monitoring of specific calls or transactions within the SAP system. This error can arise in various contexts, such as performance monitoring, transaction monitoring, or when using specific SAP tools like Solution Manager.
  Cause:
  The D4502 error can be caused by several factors, including:
  
  Configuration Issues: Incorrect configuration of monitoring objects or parameters in the SAP system.
  Missing Authorizations: The user may not have the necessary authorizations to access or monitor the specified objects.
  System Performance: High load or performance issues in the SAP system can lead to monitoring failures.
  Technical Errors: Bugs or technical issues within the SAP system or the monitoring tools being used.
  
  Solution:
  To resolve the D4502 error, consider the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings for the monitoring objects in the SAP system. Ensure that they are set up correctly and that all necessary parameters are defined.
  
  
  
  Verify Authorizations:
  
  Ensure that the user encountering the error has the appropriate authorizations to access the monitoring objects. You may need to consult with your SAP security team to verify and adjust user roles.
  
  
  
  Monitor System Performance:
  
  Check the overall performance of the SAP system. Look for any bottlenecks or issues that may be affecting the monitoring capabilities. You can use transaction codes like ST03N (Workload Analysis) or ST22 (Dump Analysis) to analyze performance.
  
  
  
  Review Logs and Traces:
  
  Check the system logs (transaction SM21) and traces (transaction ST05) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that may address the D4502 error. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), ST03N (Workload Analysis), and SM21 (System Log) for monitoring and troubleshooting.
  SAP Documentation: Review SAP documentation related to monitoring and performance management for best practices and guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the D4502 error in your SAP environment.