How To Fix D3701 - Request to saposcol not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: D3 - CCMS - DB2 on OS390

• Message number: 701

• Message text: Request to saposcol not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message D3701 - Request to saposcol not possible ?

  The SAP error message D3701, which states "Request to saposcol not possible," typically indicates an issue with the SAP Operating System Collector (saposcol). This component is responsible for collecting operating system performance data and making it available to the SAP system. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Saposcol Not Running: The saposcol process may not be running on the server.
  Network Issues: There may be network connectivity issues preventing communication between the SAP application server and the saposcol process.
  Configuration Issues: Incorrect configuration settings in the SAP system or the operating system may lead to this error.
  Permissions Issues: The user under which the SAP system is running may not have the necessary permissions to access saposcol.
  Resource Limitations: The server may be experiencing resource limitations (CPU, memory) that prevent saposcol from functioning properly.
  
  Solutions:
  
  
  Check Saposcol Status:
  
  Use the command sapcontrol -nr <instance_number> -function GetProcessList to check if saposcol is running.
  If it is not running, you can start it using the command sapcontrol -nr <instance_number> -function StartProcess saposcol.
  
  
  
  Restart Saposcol:
  
  If saposcol is running but not responding, try restarting it. You can do this using the same sapcontrol command mentioned above.
  
  
  
  Check Logs:
  
  Review the saposcol logs for any error messages that might indicate what is going wrong. Logs are typically found in the dev_saposcol file in the work directory of the instance.
  
  
  
  Network Configuration:
  
  Ensure that there are no firewall rules or network configurations blocking communication between the SAP application server and the saposcol process.
  
  
  
  Permissions:
  
  Verify that the user running the SAP instance has the necessary permissions to execute saposcol.
  
  
  
  Resource Monitoring:
  
  Monitor the server's resource usage to ensure that it is not overloaded. If necessary, optimize the server's performance or allocate more resources.
  
  
  
  Configuration Review:
  
  Check the configuration settings in the SAP system related to saposcol and ensure they are set correctly.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to saposcol and the specific error message for any patches or updates that may resolve the issue.
  Documentation: Refer to the official SAP documentation for more details on configuring and troubleshooting saposcol.
  Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the D3701 error related to saposcol.