How To Fix CZ424 - Entries in table LIST_OF_ORGSTRUCTURE are incorrect or missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CZ - Customizing messages

• Message number: 424

• Message text: Entries in table LIST_OF_ORGSTRUCTURE are incorrect or missing

What causes this issue?

You have tried to carry out an action on an organization structure that
has not been defined.

System Response

The action cannot be completed.

How to fix this error?

Before carrying out this action, define the organization structure
using "Templates" or "Navigation".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CZ424 - Entries in table LIST_OF_ORGSTRUCTURE are incorrect or missing ?

  The SAP error message CZ424, which states "Entries in table LIST_OF_ORGSTRUCTURE are incorrect or missing," typically occurs in the context of organizational structure management within SAP systems, particularly in modules like SAP Controlling (CO) or SAP Human Capital Management (HCM). This error indicates that there are inconsistencies or missing entries in the organizational structure data that the system relies on for various processes.
  Causes:
  
  Missing Entries: The required entries in the LIST_OF_ORGSTRUCTURE table may not exist. This can happen if the organizational structure has not been properly defined or if there have been recent changes that were not fully updated in the system.
  Incorrect Configuration: There may be incorrect or incomplete configuration settings in the organizational management (OM) module.
  Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing or incorrect entries.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the organizational structure data.
  
  Solutions:
  
  Check Organizational Structure: Verify that the organizational structure is correctly defined in the system. You can do this by navigating to the relevant configuration settings in SAP (e.g., transaction code OOCU for organizational units).
  Recreate Missing Entries: If you identify that certain entries are missing, you may need to create them manually. This can involve defining new organizational units or updating existing ones.
  Run Consistency Checks: Use transaction codes like PPOME (for Organizational Management) to check for inconsistencies in the organizational structure and correct them.
  Data Migration Review: If the issue arose after a data migration, review the migration process to ensure that all necessary data was transferred correctly.
  Authorization Check: Ensure that the user encountering the error has the appropriate authorizations to access and modify the organizational structure data.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME (Display Organizational Plan), OOCU (Maintain Organizational Units), and others related to organizational management.
  SAP Documentation: Review SAP documentation related to organizational management and structure to understand how to properly configure and maintain these settings.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation, as they can analyze the underlying database tables and system logs for more detailed troubleshooting.