How To Fix CZ327 - Cannot use this partner role

SAP Error Message - Details

• Message type: E = Error

• Message class: CZ - Customizing messages

• Message number: 327

• Message text: Cannot use this partner role

What causes this issue?

The partner role types you can use in partner maintenance for the
Vendor Master, Purchasing, and Arrangements areas are limited to 'LI'
(Vendor) and 'PE' (HR Master Record), plus, in Retail Industry systems
only, 'AP' (Contact Person).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CZ327 - Cannot use this partner role ?

  The SAP error message CZ327, which states "Cannot use this partner role," typically occurs in the context of partner determination in SAP, particularly when dealing with business partners in sales and distribution (SD) or other modules that utilize partner functions.
  Cause:
  The error can arise due to several reasons, including:
  
  
  Incorrect Partner Role Configuration: The partner role you are trying to use may not be correctly configured in the system. This could be due to missing settings in the partner determination procedure.
  
  
  Incompatible Partner Role: The partner role may not be compatible with the document type or the transaction you are trying to execute. For example, certain partner roles may only be valid for specific sales document types.
  
  
  Missing Master Data: The business partner or customer master data may not have the required partner roles assigned. If the partner role is not assigned to the business partner, the system will not allow its use.
  
  
  Authorization Issues: There may be authorization restrictions preventing the use of the specified partner role.
  
  
  Solution:
  To resolve the CZ327 error, you can take the following steps:
  
  
  Check Partner Role Configuration:
  
  Go to the transaction code SPRO and navigate to the relevant configuration for partner determination.
  Ensure that the partner role is correctly defined in the partner determination procedure for the relevant document type.
  
  
  
  Review Document Type Settings:
  
  Verify that the partner role is allowed for the specific document type you are working with. This can be checked in the partner determination procedure settings.
  
  
  
  Verify Business Partner Master Data:
  
  Check the business partner or customer master data to ensure that the required partner roles are assigned. You can do this using transaction codes like BP (Business Partner) or XD03 (Display Customer).
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to use the specified partner role. This may involve checking user roles and profiles.
  
  
  
  Consult Documentation:
  
  If the issue persists, refer to SAP documentation or consult with your SAP support team for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  BP - Business Partner
  XD03 - Display Customer
  SPRO - Customizing Implementation Guide
  
  
  
  Partner Determination Procedure: This is a set of rules that define which partner roles can be used in which contexts. It is essential to ensure that the procedure is correctly set up for your business processes.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  By following these steps, you should be able to identify the cause of the CZ327 error and implement a solution to resolve it.