How To Fix CZ285 - One-time customer number &1 does not exist

CZ285 - Overview

• Message type: E = Error

• Message class: CZ - Customizing messages

• Message number: 285

• Message text: One-time customer number &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CZ285 - One-time customer number &1 does not exist ?

  The SAP error message CZ285 indicates that a one-time customer number you are trying to use does not exist in the system. This error typically occurs when you are attempting to create or process a transaction involving a one-time customer, but the system cannot find the specified customer number.
  
  Cause:
  
  Non-Existent Customer: The one-time customer number you are trying to use has not been created or does not exist in the system.
  Incorrect Input: There may be a typo or incorrect entry in the customer number field.
  Data Deletion: The one-time customer record may have been deleted or archived.
  
  Configuration Issues: There may be issues with the configuration of the customer master data in the system.
  
  
  Solution:
  
  Verify Customer Number: Double-check the one-time customer number you are entering to ensure it is correct and exists in the system.
  Create One-Time Customer: If the customer number does not exist, you may need to create a new one-time customer record.