How To Fix CZ097 - For sales org. & division & is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CZ - Customizing messages

• Message number: 097

• Message text: For sales org. & division & is not allowed

What causes this issue?

The error analysis of the defective record found an illegal assignment
of a division to a sales organization.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you no longer need this assignment, delete the line.
Otherwise, maintain the assignment of divisions to sales organizations
and then call this assignment again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CZ097 - For sales org. & division & is not allowed ?

  The SAP error message CZ097 typically indicates that there is an issue with the configuration of the sales organization and division in the system. This error usually arises when there is an attempt to create or process a sales document (like a sales order or quotation) that involves a combination of sales organization and division that is not allowed or not configured correctly in the system.
  Cause:
  
  Missing Configuration: The sales organization and division combination may not be defined in the system. This can happen if the combination has not been set up in the relevant master data or configuration settings.
  Incorrect Master Data: The customer master or material master may not have the correct sales area (which includes sales organization, distribution channel, and division) assigned.
  Sales Area Not Active: The sales area that includes the specified sales organization and division may not be active or may not have been properly configured.
  Authorization Issues: There may be authorization issues preventing the user from accessing the specified sales organization and division.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP (Transaction code: SPRO).
  Navigate to Sales and Distribution > Master Data > Define Sales Organization and ensure that the sales organization and division are correctly defined.
  Check if the combination of sales organization and division is allowed in the system.
  
  
  
  Review Master Data:
  
  Check the customer master data (Transaction code: XD03 for display) to ensure that the customer is assigned to the correct sales area.
  Check the material master data (Transaction code: MM03 for display) to ensure that the material is assigned to the correct sales area.
  
  
  
  Activate Sales Area:
  
  Ensure that the sales area (sales organization, distribution channel, and division) is active and properly configured in the system.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access the specified sales organization and division. This can be checked with the help of your SAP security team.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult SAP documentation or reach out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPRO (Customizing)
  XD03 (Display Customer)
  MM03 (Display Material)
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the cause of the CZ097 error in SAP.