How To Fix CZ096 - For sales org. &1, distribution channel &2 is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CZ - Customizing messages

• Message number: 096

• Message text: For sales org. &1, distribution channel &2 is not allowed

What causes this issue?

The error analysis of the defective record showed that an assignment of
the distribution channel to a sales organization was not permitted.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you no longer need the assignment, please delete the line.
Otherwise, maintain the assignment of distribution channels to sales
organizations and then call the assignment again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CZ096 - For sales org. &1, distribution channel &2 is not allowed ?

  The SAP error message CZ096 indicates that a specific combination of sales organization and distribution channel is not allowed in the system. This typically occurs during sales order processing, pricing, or when trying to create a new sales document.
  Cause:
  
  Configuration Issues: The sales organization and distribution channel combination may not be configured correctly in the system. This could be due to missing entries in the relevant configuration tables.
  Master Data Issues: The customer master data or material master data may not be set up to allow transactions for the specified sales organization and distribution channel.
  Sales Area Not Defined: The sales area (which consists of sales organization, distribution channel, and division) may not be defined for the customer or material.
  Authorization Issues: The user may not have the necessary authorizations to perform transactions for the specified sales organization and distribution channel.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO) and navigate to Sales and Distribution > Master Data > Customer > Define Sales Area. Ensure that the sales organization and distribution channel combination is defined.
  Check the configuration for the distribution channel under Sales and Distribution > Basic Functions > Sales Order > Define Distribution Channels.
  
  
  
  Review Master Data:
  
  Check the customer master data (transaction code XD03 or VD03) to ensure that the sales area is correctly assigned.
  Verify the material master data (transaction code MM03) to ensure that it is available for the specified sales organization and distribution channel.
  
  
  
  Define Sales Area:
  
  If the sales area is not defined for the customer, you can create it by using transaction code XD01 or VD01 to create a new customer with the appropriate sales area.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the sales organization and distribution channel. This can be checked with the help of your SAP security team.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for any specific notes or updates related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD03 - Display Customer Master
  MM03 - Display Material Master
  SPRO - Access to SAP Customizing Implementation Guide
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Forums: Consider searching SAP community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the root cause of the CZ096 error and implement the necessary changes to resolve it.