How To Fix CY767 - Order & operation/phase &: Errors when scheduling subobjects

SAP Error Message - Details

• Message type: E = Error

• Message class: CY - Capacity Requirements Planning

• Message number: 767

• Message text: Order & operation/phase &: Errors when scheduling subobjects

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CY767 - Order & operation/phase &: Errors when scheduling subobjects ?

  The SAP error message CY767 indicates that there are issues when scheduling subobjects (such as operations or phases) within a production order or a process order. This error typically arises during the scheduling process in SAP's Production Planning (PP) module, particularly when the system encounters inconsistencies or conflicts in the scheduling parameters.
  Causes of Error CY767
  
  
  Missing or Inconsistent Data: The subobjects may have missing or inconsistent data, such as start and finish dates, or dependencies that are not properly defined.
  
  
  Capacity Constraints: There may be capacity constraints in the work centers assigned to the operations, leading to scheduling conflicts.
  
  
  Incorrect Scheduling Parameters: The scheduling parameters (like lead times, float times, etc.) may not be set correctly, causing the system to fail in scheduling the operations.
  
  
  Resource Availability: Resources required for the operations may not be available, either due to maintenance, unavailability, or other scheduling conflicts.
  
  
  Order Status: The status of the order may not allow for scheduling (e.g., if the order is in a status that does not permit scheduling).
  
  
  Solutions to Error CY767
  
  
  Check Data Consistency: Review the data for the order and its subobjects. Ensure that all necessary fields are filled out correctly and that there are no inconsistencies.
  
  
  Review Capacity Planning: Check the capacity of the work centers involved. Ensure that there is enough capacity available to schedule the operations. You may need to adjust the capacity or reschedule other orders.
  
  
  Adjust Scheduling Parameters: Review and adjust the scheduling parameters for the order. Ensure that lead times, float times, and other relevant parameters are set correctly.
  
  
  Resource Availability Check: Verify that all resources required for the operations are available. If not, consider rescheduling the order or reallocating resources.
  
  
  Order Status Review: Check the status of the order. If the order is in a status that does not allow scheduling, you may need to change the status or take appropriate actions to enable scheduling.
  
  
  Use Transaction Codes: Utilize transaction codes like CO02 (Change Order) or CO03 (Display Order) to review and modify the order details.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address known issues related to this error.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CO01 (Create Production Order), CO02 (Change Production Order), and CO03 (Display Production Order) for managing production orders.
  
  
  SAP Documentation: Refer to SAP's official documentation for detailed information on production order management and scheduling.
  
  
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  By following these steps, you should be able to identify the root cause of the CY767 error and implement the necessary solutions to resolve it.