How To Fix CY710 - Capacity header record & for work center & not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CY - Capacity Requirements Planning

• Message number: 710

• Message text: Capacity header record & for work center & not found

What causes this issue?

Internal error:
The system could not find the capacity header that it was looking for
in the database.

How to fix this error?

You should inform your system administrator and maintain the work
center again, if necessary.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CY710 - Capacity header record & for work center & not found ?

  The SAP error message CY710 indicates that there is an issue with the capacity header record for a work center. This error typically arises when the system cannot find the required capacity data for a specific work center in the context of capacity planning or production scheduling.
  Cause:
  
  Missing Capacity Header Record: The capacity header record for the specified work center may not exist in the system.
  Incorrect Work Center Configuration: The work center may not be properly configured or may have been deleted.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access the capacity data for the work center.
  
  Solution:
  
  
  Check Work Center Configuration:
  
  Go to the transaction code CR02 (Change Work Center) and verify that the work center exists and is correctly configured.
  Ensure that the capacity data is maintained for the work center.
  
  
  
  Create or Update Capacity Header Record:
  
  If the capacity header record is missing, you can create it using transaction code CR01 (Create Work Center) or update it using CR02.
  Ensure that all necessary fields are filled out correctly.
  
  
  
  Check for Data Consistency:
  
  Use transaction codes like SE16 or SE11 to check the relevant tables (e.g., CRHD for work center header data) for any inconsistencies or missing entries.
  If inconsistencies are found, you may need to correct them manually or through a data migration process.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to view and edit work center and capacity data.
  Check the user roles and authorizations in transaction code SU01 (User Maintenance).
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  CR01: Create Work Center
  CR02: Change Work Center
  CR03: Display Work Center
  SE16: Data Browser
  SE11: Data Dictionary
  SU01: User Maintenance
  
  
  
  Tables:
  
  CRHD: Work Center Header
  CRCA: Capacity Allocation
  CRAT: Work Center Capacity
  
  
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on work center configuration and capacity planning.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.