How To Fix CY408 - The status "dispatched" cannot be set


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CY - Capacity Requirements Planning

  • Message number: 408

  • Message text: The status "dispatched" cannot be set

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CY408 - The status "dispatched" cannot be set ?

    The SAP error message CY408, which states "The status 'dispatched' cannot be set," typically occurs in the context of production planning and control, particularly when dealing with production orders or process orders. This error indicates that the system is unable to change the status of a production order to "dispatched" due to certain conditions not being met.

    Causes:

    1. Order Status: The production order may not be in a status that allows it to be dispatched. For example, it might still be in a "created" or "released" status.
    2. Dependencies: There may be dependencies or prerequisites that have not been fulfilled, such as missing components or unconfirmed operations.
    3. Capacity Issues: The work center may not have the required capacity available to dispatch the order.
    4. System Configuration: There may be configuration settings in the system that restrict the dispatching of orders under certain conditions.
    5. User Authorizations: The user may not have the necessary authorizations to change the status of the order.

    Solutions:

    1. Check Order Status: Verify the current status of the production order. Ensure that it is in a status that allows for dispatching (e.g., "released").
    2. Confirm Operations: Make sure that all necessary operations have been confirmed and that there are no outstanding confirmations.
    3. Review Dependencies: Check for any missing components or dependencies that need to be addressed before dispatching the order.
    4. Capacity Check: Ensure that the work center has the required capacity available. You may need to adjust the scheduling or capacity planning.
    5. User Permissions: Confirm that the user has the appropriate authorizations to change the order status. If not, contact your system administrator to grant the necessary permissions.
    6. Consult Documentation: Review SAP documentation or consult with your SAP support team for any specific configuration settings that may be affecting the dispatching process.

    Related Information:

    • Transaction Codes: You may use transaction codes like CO02 (Change Production Order) or CO03 (Display Production Order) to check the status and details of the production order.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.

    If the problem persists after checking these areas, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.

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