How To Fix CY396 - Planned order not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CY - Capacity Requirements Planning

• Message number: 396

• Message text: Planned order not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CY396 - Planned order not found ?

  The SAP error message CY396: Planned order not found typically occurs in the context of production planning and control when the system is unable to locate a planned order for a specific material or production process. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes of Error CY396
  
  
  No Planned Order Exists: The most straightforward reason is that there is simply no planned order created for the material in question.
  
  
  Incorrect Material or Plant: The material number or plant specified in the transaction may be incorrect, leading to the system not finding the planned order.
  
  
  Order Status: The planned order may have been deleted or converted into a production order, which would make it unavailable as a planned order.
  
  
  Date Issues: The planned order may exist, but it could be outside the date range being queried. For example, if you are looking for planned orders for a specific period, and the planned order is scheduled for a different time frame, it won't be found.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the planned orders.
  
  
  Configuration Issues: There may be configuration settings in the system that affect how planned orders are created or displayed.
  
  
  Solutions to Error CY396
  
  
  Check for Planned Orders: Use transaction codes like MD04 (Stock/Requirements List) or MD03 (Display Plant Stock/Requirements) to check if there are any planned orders for the material in question.
  
  
  Verify Material and Plant: Ensure that the correct material number and plant are being used in the transaction. Double-check for typos or incorrect entries.
  
  
  Review Order Status: Check if the planned order has been deleted or converted into a production order. You can do this by looking at the order history or using transaction codes like CO03 (Display Production Order).
  
  
  Adjust Date Range: If you are searching for planned orders within a specific date range, ensure that the dates are correct and encompass the planned order's scheduled dates.
  
  
  Check Authorizations: Ensure that you have the necessary authorizations to view planned orders. If not, contact your SAP security administrator.
  
  
  Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the settings for planned order creation and management are correctly configured.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  MD04: Stock/Requirements List
  MD03: Display Plant Stock/Requirements
  CO03: Display Production Order
  MD05: Display Planned Orders
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to planned orders and error CY396.
  
  
  Documentation: Review SAP documentation or help files related to production planning and order management for further insights.
  
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution. If the problem persists, consider reaching out to your SAP support team for further assistance.