How To Fix CX_MSR_TRC122 - Order type for creation of subsequent delivery free of charge not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 122

• Message text: Order type for creation of subsequent delivery free of charge not defined

What causes this issue?

You have not specified a
<DS:GLOS.3526C7EEAFAB52B9E10000009B38F974>sales document type</> for
the automatic creation of a
<DS:GLOS.3526C7B0AFAB52B9E10000009B38F974>subsequent delivery free of
charge</> in
<DS:GLOS.47AD987B634839F4E10000000A421392>Advanced Returns Management
</>.

System Response

The system cannot create a subsequent delivery free of charge document
in the background.

How to fix this error?

In Customizing for <LS>Advanced Returns Management</>, specify a
suitable
<DS:DE.MSR_REPLACEMENT_AUART>sales document type for subsequent
delivery free of charge</> in the Customizing activity <LS>Specify
Follow-Up Document Types for Customer Returns</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC122 - Order type for creation of subsequent delivery free of charge not defined ?

  The SAP error message CX_MSR_TRC122 indicates that there is an issue with the order type configuration for creating a subsequent delivery free of charge (SD delivery). This error typically arises when the system cannot find a valid order type that is configured to allow for the creation of such deliveries.
  Cause:
  
  Missing Configuration: The order type for subsequent deliveries free of charge has not been defined in the system.
  Incorrect Settings: The existing order types may not be set up correctly to handle free-of-charge deliveries.
  Authorization Issues: The user may not have the necessary authorizations to create the delivery.
  Custom Development: If there are custom developments or enhancements, they may not be correctly handling the order type.
  
  Solution:
  
  
  Define Order Type:
  
  Go to the transaction code SPRO (SAP Reference IMG).
  Navigate to Sales and Distribution > Sales > Sales Document > Define Sales Document Types.
  Check if the order type for subsequent deliveries free of charge is defined. If not, you will need to create it or modify an existing one to allow for free-of-charge deliveries.
  
  
  
  Check Configuration:
  
  Ensure that the order type is correctly configured to allow for free-of-charge deliveries. This includes checking the relevant settings in the sales document type configuration.
  Verify that the item category associated with the order type allows for free-of-charge processing.
  
  
  
  Review User Authorizations:
  
  Ensure that the user attempting to create the delivery has the necessary authorizations. This can be checked in the user roles and profiles.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional guidance or updates.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to ensure that the error no longer occurs when attempting to create a subsequent delivery free of charge.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO: For configuration settings.
  VA01: To create sales orders.
  VL01N: To create deliveries.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  
  
  Support: If the issue persists after checking the configuration and authorizations, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  By following these steps, you should be able to resolve the error message CX_MSR_TRC122 and successfully create subsequent deliveries free of charge.