How To Fix CX_MSR_TRC102 - CMR quantity cannot be greater than inspected quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 102

• Message text: CMR quantity cannot be greater than inspected quantity

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC102 - CMR quantity cannot be greater than inspected quantity ?

  The SAP error message CX_MSR_TRC102 indicates that there is an issue with the CMR (Certificate of Material Receipt) quantity being greater than the inspected quantity. This typically occurs in the context of quality management and material inspection processes within SAP.
  Cause:
  The error arises when the system detects that the quantity you are trying to process (CMR quantity) exceeds the quantity that has been inspected. This can happen due to several reasons:
  
  Data Entry Error: The user may have mistakenly entered a CMR quantity that is higher than the inspected quantity.
  Inspection Process Not Completed: The inspection process may not have been completed or recorded properly, leading to discrepancies between the inspected and CMR quantities.
  System Configuration Issues: There may be configuration settings in the quality management module that are not aligned with the business processes.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Quantities:
  
  Check the inspected quantity in the system. Ensure that the quantity you are trying to enter as CMR does not exceed this amount.
  If necessary, adjust the CMR quantity to match or be less than the inspected quantity.
  
  
  
  Complete Inspection:
  
  If the inspection has not been completed, ensure that all necessary inspection steps are performed and recorded in the system.
  Update the inspection results to reflect the correct inspected quantity.
  
  
  
  Review Data Entry:
  
  Double-check the data entry for any mistakes. Ensure that the correct values are being used for both CMR and inspected quantities.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or user manuals that pertain to the quality management processes to ensure compliance with procedures.
  
  
  
  Check Configuration:
  
  If the issue persists, consult with your SAP administrator or a functional consultant to review the configuration settings in the quality management module. There may be settings that need adjustment to align with your business processes.
  
  
  
  Error Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (Change Inspection Lot), QA11 (Record Results), and others related to quality management.
  SAP Notes: Look for SAP Notes related to this error message for any patches or updates that may address the issue.
  Training: Consider training sessions for users involved in the inspection and CMR processes to minimize data entry errors and improve understanding of the system.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.