How To Fix CX_MSR_TRC098 - CMR quantity must be equal to inspected quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 098

• Message text: CMR quantity must be equal to inspected quantity

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC098 - CMR quantity must be equal to inspected quantity ?

  The SAP error message CX_MSR_TRC098 indicates that there is a discrepancy between the CMR (Certificate of Material Receipt) quantity and the inspected quantity during the quality inspection process. This error typically arises in the context of quality management (QM) in SAP when the system expects these two quantities to match, but they do not.
  Cause:
  
  Mismatch in Quantities: The CMR quantity (the quantity that has been received and is being processed) does not match the inspected quantity (the quantity that has been inspected and approved).
  Data Entry Errors: Incorrect data entry during the goods receipt or inspection process can lead to this mismatch.
  Incomplete Inspection: If the inspection process was not completed properly, it may result in a situation where the inspected quantity is less than the CMR quantity.
  Configuration Issues: There may be configuration settings in the quality management module that enforce strict matching of these quantities.
  
  Solution:
  
  Verify Quantities: Check the CMR quantity and the inspected quantity in the system. Ensure that they are equal. If they are not, determine the correct values.
  Adjust Inspection Results: If the inspected quantity is incorrect, you may need to adjust the inspection results to match the CMR quantity.
  Reprocess Inspection: If necessary, you can reprocess the inspection lot to ensure that the quantities are correctly recorded.
  Check Configuration: Review the configuration settings in the quality management module to ensure that they are set up correctly and that the system is not enforcing unnecessary restrictions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in your version of SAP.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like QA32 (for managing inspection lots) or MIGO (for goods movements) to check and correct the relevant data.
  Quality Management Module: Familiarize yourself with the quality management processes in SAP, as understanding the workflow can help in troubleshooting similar issues in the future.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on resolving it.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the quality management module.