How To Fix CX_MSR_TRC097 - Replaced quantity must be equal to inspected quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 097

• Message text: Replaced quantity must be equal to inspected quantity

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC097 - Replaced quantity must be equal to inspected quantity ?

  The SAP error message CX_MSR_TRC097 ("Replaced quantity must be equal to inspected quantity") typically occurs in the context of quality management processes, particularly when dealing with inspection lots and the handling of defective materials. This error indicates that there is a mismatch between the quantity of items that have been inspected and the quantity that is being replaced.
  Cause:
  
  Mismatch in Quantities: The most common cause of this error is that the quantity of items being replaced does not match the quantity that was inspected. For example, if you inspected 100 items but are trying to replace only 90, this error will occur.
  Incorrect Configuration: There may be issues with the configuration of the inspection lot or the quality management settings in SAP.
  Data Entry Errors: Manual entry errors during the inspection or replacement process can lead to discrepancies in quantities.
  
  Solution:
  
  Verify Quantities: Check the quantities of the inspected items and the quantities being replaced. Ensure that they match exactly. If you inspected 100 items, you must replace 100 items.
  Adjust Inspection Lot: If the inspection lot was created incorrectly, you may need to adjust it or create a new inspection lot that accurately reflects the quantities.
  Review Configuration: If this issue persists, review the configuration settings in the Quality Management module to ensure that they are set up correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling inspection lots and replacements.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Quality Management (QM) Module: Understanding the QM module in SAP can help in troubleshooting issues related to inspection lots and quality control processes.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as QA32 (for managing inspection lots) and QA11 (for recording results).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.