How To Fix CX_MSR_TRC093 - Refund not possible due to Refund Control "&1" in &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 093

• Message text: Refund not possible due to Refund Control "&1" in &2 &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC093 - Refund not possible due to Refund Control "&1" in &2 &3 ?

  The SAP error message CX_MSR_TRC093 indicates that a refund cannot be processed due to a specific "Refund Control" setting. This error typically arises in the context of financial transactions, particularly in the areas of accounts receivable or billing.
  Cause:
  The error message is triggered when the system detects that the refund control settings for a particular transaction or customer do not allow for refunds to be processed. The parameters "&1" and "&2 &3" in the error message usually refer to specific values related to the refund control and the transaction or document in question.
  Possible Causes:
  
  Refund Control Settings: The refund control settings for the customer or transaction may be set to a value that prohibits refunds.
  Transaction Type: The type of transaction being processed may not be eligible for a refund based on the defined business rules.
  Document Status: The status of the document (e.g., invoice, credit memo) may not allow for refunds to be issued.
  Configuration Issues: There may be configuration issues in the SAP system that need to be addressed.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Refund Control Settings:
  
  Navigate to the relevant configuration settings in SAP (usually found in the Financial Accounting module).
  Review the refund control settings for the customer or transaction type to ensure they allow for refunds.
  
  
  
  Review Transaction Type:
  
  Ensure that the transaction type you are trying to process is eligible for refunds. You may need to consult with your finance team or SAP configuration team.
  
  
  
  Document Status:
  
  Check the status of the document associated with the refund. If the document is in a status that does not allow refunds, you may need to change the status or take corrective action.
  
  
  
  Consult SAP Documentation:
  
  Refer to SAP documentation or help resources for specific details on refund controls and how they are configured in your system.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant transaction information.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to refunds, billing, and customer accounts (e.g., FB60, FB70, FBL5N).
  Configuration Path: The configuration for refund controls can typically be found under the Financial Accounting (FI) module in the SAP IMG (Implementation Guide).
  User Roles: Ensure that you have the necessary permissions to view and modify refund control settings.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to allow for the processing of refunds in SAP.