How To Fix CX_MSR_TRC087 - Internal error has occurred when master data was accessed for material &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 087

• Message text: Internal error has occurred when master data was accessed for material &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC087 - Internal error has occurred when master data was accessed for material &1 ?

  The SAP error message CX_MSR_TRC087 indicates that an internal error has occurred when accessing master data for a specific material. This error is typically related to issues in the master data management or the underlying database.
  Possible Causes:
  
  Data Corruption: There may be corruption in the master data records for the material in question.
  Configuration Issues: Incorrect configuration settings in the material master or related modules could lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the material master data.
  System Bugs: There could be a bug in the SAP system or a specific transaction that is causing the error.
  Database Issues: Problems with the database, such as locks or inconsistencies, can also lead to this error.
  
  Solutions:
  
  Check Data Integrity: Use transaction codes like MM03 to view the material master data and check for any inconsistencies or missing information.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the material master data. You can check this using transaction SU53 after the error occurs.
  Check Configuration: Review the configuration settings related to the material master in the relevant modules (e.g., MM, SD) to ensure they are set up correctly.
  Database Check: If you suspect database issues, work with your database administrator to check for locks or inconsistencies in the database.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Debugging: If you have access to debugging tools, you can try to debug the transaction to identify the exact point of failure.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with the error details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like MM01, MM02, and MM03 for creating, changing, and displaying material master data.
  SAP Notes: Regularly check for updates and patches in the SAP Support Portal that may address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed and resolved.
  
  By following these steps, you should be able to diagnose and potentially resolve the CX_MSR_TRC087 error in SAP.