How To Fix CX_MSR_TRC086 - Int. error: returns order item could not be found -> no returns overview


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CX_MSR_TRC - Message texts in mult-step returns controller

  • Message number: 086

  • Message text: Int. error: returns order item could not be found -> no returns overview

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CX_MSR_TRC086 - Int. error: returns order item could not be found -> no returns overview ?
    The SAP error message CX_MSR_TRC086 indicates that there is an internal error related to a returns order item that could not be found, leading to the message "no returns overview." This error typically occurs in the context of managing returns in SAP, particularly when trying to access or process returns orders.
    Causes:
    
    Missing Returns Order: The returns order you are trying to access may not exist in the system or may have been deleted.
    Data Inconsistency: There may be inconsistencies in the database, such as missing entries in related tables.
    Authorization Issues: The user may not have the necessary authorizations to view or process the returns order.
    Incorrect Input: The input parameters (like order number or item number) may be incorrect or not formatted properly.
    System Configuration: There may be issues with the configuration of the returns process in the SAP system.
    
    Solutions:
    
    Verify Returns Order: Check if the returns order exists in the system. You can do

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