How To Fix CX_MSR_TRC028 - Refund "&1" is not allowed with activity "&2"

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 028

• Message text: Refund "&1" is not allowed with activity "&2"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC028 - Refund "&1" is not allowed with activity "&2" ?

  The SAP error message CX_MSR_TRC028 indicates that a refund operation is not permitted for a specific activity. This error typically arises in the context of SAP's Travel Management or similar modules where refunds are processed.
  
  Cause:
  The error message "Refund '&1' is not allowed with activity '&2'" usually occurs due to one of the following reasons:
  
  
  Activity Restrictions: The specific activity associated with the refund may not allow refunds. Certain activities may have restrictions based on business rules or configurations.
  
  
  Configuration Settings: The system configuration may not permit refunds for the specified activity type. This could be due to settings in the customizing of the travel management module or related areas.
  
  
  Status of the Document: The document or transaction for which the refund is being processed may be in a status that does not allow refunds (e.g., already settled, canceled, etc.).
  
  
  Business Rules: There may be specific business rules defined in the system that restrict refunds