How To Fix CX120 - Error displaying or loading the start logo

CX120 - Overview

• Message type: E = Error

• Message class: CX - Nachrichten für Konfigurationsprozess

• Message number: 120

• Message text: Error displaying or loading the start logo

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

CX120 - Details

• The SAP error message CX120, which indicates "Error displaying or loading the start logo," typically occurs when there is an issue with the logo file that is supposed to be displayed on the SAP GUI or during the SAP system startup. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Missing Logo File: The logo file may not be present in the specified directory or may have been deleted.
  Incorrect File Path: The path to the logo file may be incorrectly configured in the SAP system settings.
  File Format Issues: The logo file may be in an unsupported format or corrupted.
  Authorization Issues: The user may not have the necessary permissions to access the logo file.
  SAP GUI Configuration: There may be issues with the SAP GUI configuration that prevent the logo from being displayed.
  
  Solutions:
  
  
  Check File Existence:
  
  Verify that the logo file exists in the specified directory. The default location is usually in