How To Fix CX116 - Error calling the configuration browser

SAP Error Message - Details

• Message type: E = Error

• Message class: CX - Nachrichten für Konfigurationsprozess

• Message number: 116

• Message text: Error calling the configuration browser

What causes this issue?

An error occurred when refreshing the browser. This could be caused by
missing OCX data.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CX116 - Error calling the configuration browser ?

  The SAP error message CX116, which indicates an error calling the configuration browser, typically arises in the context of SAP's configuration tools, such as when working with the SAP Customizing Implementation Guide (IMG) or during the configuration of certain modules.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the configuration browser.
  System Configuration: There may be issues with the system configuration or settings that prevent the configuration browser from loading properly.
  Network Issues: Connectivity problems between the SAP GUI and the application server can lead to this error.
  Browser Compatibility: If you are using a web-based configuration tool, there may be compatibility issues with the web browser being used.
  SAP Notes: There may be known issues or bugs that have been documented in SAP Notes that require attention.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the configuration browser. This can be done by checking the user's roles and profiles in the SAP system.
  Review System Settings: Check the system configuration settings to ensure that everything is set up correctly. This may involve reviewing transaction codes, profiles, and other relevant settings.
  Network Connectivity: Verify that there are no network issues affecting the connection to the SAP server. This can include checking firewalls, VPNs, and other network configurations.
  Browser Settings: If using a web-based tool, try using a different web browser or updating the current browser to the latest version. Clear the browser cache and cookies as well.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. Look for any notes that address the CX116 error or related issues.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Support Portal: Utilize the SAP Support Portal to search for specific notes or documentation related to the CX116 error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SU53 (to check authorization issues) and ST22 (for dumps).
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP Basis team or SAP support for further investigation.