How To Fix CX049 - Order &1 / &2 has been cancelled


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CX - Nachrichten für Konfigurationsprozess

  • Message number: 049

  • Message text: Order &1 / &2 has been cancelled

  • Show details Hide details
  • What causes this issue?

    The sales order for which you are processing an order BOM has been
    cancelled.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Check whether you still need to process the order BOM for this sales
    order.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CX049 - Order &1 / &2 has been cancelled ?

    The SAP error message CX049 indicates that a specific order (identified by the order number and type) has been cancelled. This message typically arises in the context of order management, production orders, or project management within SAP.

    Cause:

    1. Order Cancellation: The most straightforward cause is that the order has been explicitly cancelled by a user or through a process in the system.
    2. Dependencies: The order may have dependencies on other orders or processes that have been cancelled, leading to its cancellation.
    3. Business Logic: Certain business rules or conditions may trigger the cancellation of an order automatically, such as changes in project scope, budget overruns, or other operational issues.
    4. System Errors: There may be underlying system errors or inconsistencies that led to the cancellation of the order.

    Solution:

    1. Check Order Status: Verify the status of the order in the system. You can do this by navigating to the relevant transaction (e.g., CO03 for production orders) and checking the order details.
    2. Review Cancellation Reasons: Look for any notes or logs that explain why the order was cancelled. This may involve checking change logs or user notes.
    3. Recreate the Order: If the cancellation was not intended, you may need to recreate the order, ensuring that all necessary data and dependencies are correctly set up.
    4. Consult with Stakeholders: If the cancellation was due to business logic or operational decisions, consult with relevant stakeholders (e.g., project managers, production planners) to understand the context and determine the next steps.
    5. System Configuration: If the cancellation seems to be due to a system error or misconfiguration, it may be necessary to involve your SAP Basis or technical team to investigate further.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CO03 (Display Production Order), CO02 (Change Production Order), or CJ20N (Project Builder) depending on the type of order.
    • SAP Notes: Check SAP Notes for any known issues or patches related to order management and cancellations.
    • Documentation: Review SAP documentation or user manuals related to order management processes to understand the implications of order cancellations.
    • User Roles: Ensure that users have the appropriate roles and authorizations to manage orders effectively, as insufficient permissions can lead to unintended cancellations.

    If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.

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