How To Fix CVP_EOP_PS010 - Customer &1 is already blocked in company code &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_EOP_PS - PS End of Purpose Check

• Message number: 010

• Message text: Customer &1 is already blocked in company code &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_EOP_PS010 - Customer &1 is already blocked in company code &2 ?

  The SAP error message CVP_EOP_PS010 indicates that a customer (identified by &1) is already blocked in the specified company code (identified by &2). This typically occurs when you attempt to process a transaction involving a customer who has been marked as blocked in the system, preventing any further transactions from being executed for that customer in the specified company code.
  Cause:
  
  Customer Blocked Status: The customer has been set to a blocked status in the customer master data. This could be due to various reasons such as credit issues, compliance concerns, or administrative decisions.
  Company Code Specific: The blocking status is specific to the company code, meaning the customer may be active in other company codes but blocked in the one you are trying to use.
  Credit Management: If your organization uses SAP Credit Management, the customer may be blocked due to exceeding credit limits or other credit-related issues.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Navigate to the customer master data (transaction code XD02 for general data or FD02 for company code data).
  Check the status of the customer in the relevant company code. Look for any indicators that show the customer is blocked.
  
  
  
  Unblock the Customer:
  
  If you have the necessary permissions, you can unblock the customer by changing the status in the customer master data.
  Ensure that you have valid reasons and approvals to unblock the customer, as this may have implications for credit and compliance.
  
  
  
  Review Credit Management Settings:
  
  If the blocking is due to credit management settings, review the customer's credit limit and payment history.
  Adjust the credit limit or payment terms if necessary, and ensure that the customer meets the criteria for unblocking.
  
  
  
  Consult with Relevant Departments:
  
  If you are unsure why the customer is blocked or do not have the authority to unblock them, consult with your finance or credit management department for further guidance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD02: Change Customer (General Data)
  FD02: Change Customer (Company Code Data)
  FD10N: Display Customer Balances
  
  
  User Roles and Authorizations: Ensure that you have the appropriate roles and authorizations to view and modify customer master data.
  Documentation: Refer to SAP documentation or your organization's internal guidelines for managing customer master data and credit management processes.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.