How To Fix CVP_DP_ILM344 - No unique group for customer &1 with company code &2; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 344

• Message text: No unique group for customer &1 with company code &2; see long text

What causes this issue?

No unique system group could be determined for the combination of
customer &v1& with company code &v2& due to missing business rules (for
example on general level) or multiple groups were determined for the
given customer.

System Response

Customer &v1& will not be considered for the EoP check or the blocking/
unblocking procedure.,,,,

How to fix this error?

Create a business rule that can be applied to the combination of
customer &v1& with company code &v2&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM344 - No unique group for customer &1 with company code &2; see long text ?

  The SAP error message CVP_DP_ILM344 indicates that there is no unique group assigned for a specific customer in the context of a particular company code. This error typically arises in scenarios involving customer master data, particularly when dealing with customer groups or classifications that are expected to be unique but are not.
  Cause:
  
  Duplicate Entries: There may be multiple customer groups assigned to the same customer for the specified company code, leading to ambiguity.
  Configuration Issues: The configuration settings for customer groups or classifications may not be set up correctly, causing the system to fail in identifying a unique group.
  Data Inconsistencies: There could be inconsistencies in the master data, such as missing or incorrect entries in the customer master records.
  
  Solution:
  
  Check Customer Master Data: Review the customer master data for the specified customer and company code. Ensure that there is only one group assigned. You can do this by navigating to the customer master record in the SAP GUI.
  Review Configuration Settings: Check the configuration settings for customer groups in the relevant customizing transaction (e.g., SPRO). Ensure that the settings allow for unique group assignments.
  Data Cleanup: If there are duplicate entries or inconsistencies, clean up the data by removing or correcting the duplicates. This may involve merging customer records or reassigning groups.
  Consult Long Text: The error message suggests checking the long text for additional details. This can provide more context or specific instructions related to the error.
  Testing: After making the necessary changes, test the process again to ensure that the error does not reoccur.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like XD02 (Change Customer) or XD03 (Display Customer) to view and modify customer master data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions.
  Documentation: Refer to SAP documentation or help files for more information on customer groups and their configuration.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in customer master data management.