How To Fix CVP_DP_ILM342 - No unique system group for customer &1; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 342

• Message text: No unique system group for customer &1; see long text

What causes this issue?

Customer &v1& could not be assigned to a unique system group due to
multiple determination of groups for the given customer.

System Response

The customer will not be considered for the EoP check or the blocking/
unblocking procedure.

How to fix this error?

Create a business rule that can be applied to the customer. Each
customer must have the identical system group determined by the business
rules.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM342 - No unique system group for customer &1; see long text ?

  The SAP error message CVP_DP_ILM342 indicates that there is no unique system group associated with a specific customer in the context of the SAP system. This error typically arises in scenarios involving data processing, particularly in the context of SAP's Data Protection and Information Lifecycle Management (ILM) functionalities.
  Cause:
  
  Missing Configuration: The error often occurs when the system is unable to determine a unique system group for the specified customer due to missing or incorrect configuration settings.
  Multiple System Groups: If there are multiple system groups defined for the customer, the system may not be able to identify which one to use, leading to ambiguity.
  Data Integrity Issues: There may be inconsistencies or issues in the master data related to the customer or system groups.
  
  Solution:
  
  
  Check Configuration: 
  
  Navigate to the configuration settings for system groups in the SAP system. Ensure that the customer in question is correctly assigned to a unique system group.
  Use transaction codes like SPRO to access the configuration settings and verify the relevant entries.
  
  
  
  Review Customer Master Data:
  
  Check the customer master data to ensure that it is correctly maintained and that there are no duplicates or inconsistencies.
  Use transaction codes like XD03 (Display Customer) to review the details.
  
  
  
  Assign Unique System Group:
  
  If multiple system groups are defined, determine which one should be assigned to the customer and make the necessary adjustments to ensure that a unique system group is associated.
  
  
  
  Consult Long Text:
  
  The error message suggests checking the long text for additional details. This can provide more context or specific instructions related to the error.
  
  
  
  System Logs and Traces:
  
  Check system logs or traces for any additional error messages or warnings that might provide further insight into the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for assistance. They may provide patches or additional guidance based on the specific version of your SAP system.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP's official documentation for ILM and data protection for more detailed information on system groups and customer management.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide updates and fixes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the CVP_DP_ILM342 error and ensure that the customer is correctly associated with a unique system group in your SAP environment.