How To Fix CVP_DP_ILM320 - No system group for customer &1; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 320

• Message text: No system group for customer &1; see long text

What causes this issue?

Customer &v1& could not be assigned to a system group due to missing
business rules.

System Response

The customer will not be considered for the EoP check or the blocking/
unblocking procedure.

How to fix this error?

Create a business rule that can be applied to the customer.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM320 - No system group for customer &1; see long text ?

  The SAP error message CVP_DP_ILM320 indicates that there is no system group defined for a specific customer in the context of the SAP system. This error typically arises in scenarios involving data processing, particularly in the context of SAP's Information Lifecycle Management (ILM) or data archiving processes.
  Cause:
  
  Missing Configuration: The primary cause of this error is that the system group for the specified customer has not been defined in the system. This could be due to a configuration oversight or an incomplete setup during the implementation of ILM or data archiving.
  Incorrect Customer ID: The customer ID referenced in the error message may be incorrect or not properly maintained in the system.
  Authorization Issues: There may be authorization issues preventing the system from accessing the necessary configuration data.
  
  Solution:
  
  
  Define System Group:
  
  Navigate to the relevant configuration area in SAP where system groups are defined (usually under ILM or data archiving settings).
  Create or assign a system group for the customer in question. This typically involves specifying the customer ID and linking it to the appropriate system group.
  
  
  
  Check Customer ID:
  
  Verify that the customer ID mentioned in the error message is correct and exists in the system. You can do this by checking the customer master data.
  
  
  
  Review Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the configuration settings related to system groups.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files for detailed instructions on how to configure system groups and manage ILM settings.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and customer ID, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SARA (for archiving) or ILM related transactions to access the relevant configuration settings.
  Long Text: The error message suggests checking the long text for additional details. You can usually find this by clicking on the error message or using the transaction code SE91 to look up the message class and number.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the CVP_DP_ILM320 error and ensure that the necessary system group is configured for the customer in question.