CVIV_UI165 - No customer exists for supplier & - returns supplier cannot be created.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CVIV_UI - Vendor Integration in Business Partner Processing Dialog

  • Message number: 165

  • Message text: No customer exists for supplier & - returns supplier cannot be created.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CVIV_UI165 - No customer exists for supplier & - returns supplier cannot be created. ?

    The SAP error message CVIV_UI165 indicates that there is an issue with the creation of a supplier because the system cannot find a corresponding customer record for the specified supplier. This error typically arises in scenarios where the system expects a supplier to also have a customer record, which is common in environments where business partners are managed in a unified manner.

    Cause:

    1. Missing Customer Record: The primary cause of this error is that the system is unable to find a customer record associated with the supplier you are trying to create. This is often due to the fact that the customer has not been created or has been deleted.
    2. Incorrect Configuration: There may be configuration settings in the system that require a customer record to be present for every supplier.
    3. Data Entry Errors: There could be typographical errors in the supplier data being entered, leading to the system not being able to match it with an existing customer.

    Solution:

    1. Create Customer Record: If the supplier is supposed to have a corresponding customer, you need to create a customer record in the system. This can typically be done through the transaction code XD01 (Create Customer) or BP (Business Partner) depending on your system configuration.
    2. Check Existing Records: Verify if a customer record already exists for the supplier. You can do this by searching for the customer using transaction codes like XD03 (Display Customer) or BP.
    3. Review Configuration: If the requirement for a customer record is not necessary for your business process, you may need to review the configuration settings in the system. This may involve consulting with your SAP Basis or configuration team to adjust the settings.
    4. Data Validation: Ensure that the data being entered for the supplier is correct and matches the expected format. Check for any discrepancies in the supplier ID or other related fields.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01, XD02, XD03, and BP for managing customer and supplier records.
    • Business Partner Approach: In newer versions of SAP, the Business Partner (BP) approach is used, which integrates customer and supplier data. Ensure that you are following the correct procedures for creating and managing business partners.
    • SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or solutions for this specific error message.
    • User Authorization: Ensure that you have the necessary authorizations to create or modify customer and supplier records in the system.

    By following these steps, you should be able to resolve the CVIV_UI165 error and successfully create the supplier in SAP.

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