How To Fix CVIV_UI071 - Re-direct to account group change functionality (-> long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: CVIV_UI - Vendor Integration in Business Partner Processing Dialog

• Message number: 071

• Message text: Re-direct to account group change functionality (-> long text)

What causes this issue?

Re-direction to account group change functionality. A new instance of
transaction BP is opened in a role grouping containing all
vendor-relevant roles currently assigned to the business partner.
Please note: the response time of the system might be slow when pressing
F4 on account group field. The reason for this is the high number and
complexity of validations to be performed to determine the potential
target account groups.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVIV_UI071 - Re-direct to account group change functionality (-> long text) ?

  The SAP error message CVIV_UI071 typically relates to issues with account group changes in the context of customer/vendor master data. This error can occur when there are inconsistencies or restrictions in the data that prevent the system from processing the account group change as intended.
  Cause:
  
  Inconsistent Data: The data associated with the customer or vendor may not be consistent with the requirements of the new account group.
  Field Status Variations: Different account groups have different field status settings. If mandatory fields for the new account group are not filled, the system will throw an error.
  Authorization Issues: The user may not have the necessary authorizations to perform the account group change.
  Custom Validations: There may be custom validations or enhancements in place that prevent the change based on specific business rules.
  
  Solution:
  
  Check Data Consistency: Review the data of the customer/vendor master record to ensure that it meets the requirements of the new account group. Pay special attention to mandatory fields.
  Field Status Check: Compare the field status of the current account group with the target account group to identify any missing mandatory fields.
  Authorization Check: Ensure that the user has the necessary authorizations to change the account group. This can be checked in transaction SU53 or by consulting with your security team.
  Use the Correct Transaction: If the error suggests redirecting to a specific functionality, follow the instructions to access the appropriate transaction or screen for changing the account group.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or known issues.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like XD02 (Change Customer) or MK02 (Change Vendor) to make the necessary changes.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Custom Development: If there are custom developments in your SAP environment, review them to see if they are affecting the account group change process.
  
  By following these steps, you should be able to identify the root cause of the CVIV_UI071 error and implement a solution to resolve it.