How To Fix CVIV_UI021 - No dunning data is maintained on the vendor side

SAP Error Message - Details

• Message type: E = Error

• Message class: CVIV_UI - Vendor Integration in Business Partner Processing Dialog

• Message number: 021

• Message text: No dunning data is maintained on the vendor side

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVIV_UI021 - No dunning data is maintained on the vendor side ?

  The SAP error message CVIV_UI021, which states "No dunning data is maintained on the vendor side," typically occurs when you are trying to perform a dunning process for a vendor, but the necessary dunning data has not been set up in the vendor master record. Here’s a breakdown of the cause, solution, and related information for this error:
  Cause:
  
  Missing Dunning Data: The vendor master record does not have any dunning data maintained. This could be due to the vendor not being set up for dunning or the dunning information not being filled out correctly.
  Incorrect Vendor Configuration: The vendor may not be configured to allow dunning processes, or the dunning procedure may not be assigned.
  Dunning Area Not Defined: The dunning area for the vendor may not be defined, which is necessary for the dunning process to work.
  
  Solution:
  
  
  Maintain Dunning Data:
  
  Go to the vendor master record (transaction code XK02 for general data or FK02 for company code data).
  Navigate to the "Dunning" tab.
  Ensure that the dunning data is filled out correctly, including the dunning procedure, dunning area, and any other relevant fields.
  Save the changes.
  
  
  
  Check Dunning Procedure:
  
  Ensure that the dunning procedure assigned to the vendor is valid and configured correctly in the system.
  You can check the dunning procedure settings in the configuration (transaction code OBD2).
  
  
  
  Verify Dunning Area:
  
  Make sure that the dunning area is defined for the vendor. This can be checked in the vendor master data or in the configuration settings.
  
  
  
  Consult Documentation: If you are unsure about the dunning settings, refer to the SAP documentation or consult with your SAP administrator for guidance on how to set up dunning for vendors.
  
  
  Related Information:
  
  Dunning Process: Dunning is a process used to remind customers or vendors of overdue payments. It typically involves sending out reminders or notices.
  Vendor Master Data: The vendor master data contains all the necessary information about a vendor, including payment terms, dunning information, and contact details.
  Transaction Codes:
  
  XK02: Change Vendor (General Data)
  FK02: Change Vendor (Company Code Data)
  OBD2: Dunning Procedure Configuration
  
  
  SAP Notes: Check SAP Notes for any specific issues or updates related to dunning processes and error messages.
  
  By following these steps, you should be able to resolve the CVIV_UI021 error and successfully maintain dunning data for your vendor.