How To Fix CVIS_UI_GENERIC006 - No display authorization for customer general data (see long text!)

SAP Error Message - Details

• Message type: E = Error

• Message class: CVIS_UI_GENERIC - Generic UI function checks

• Message number: 006

• Message text: No display authorization for customer general data (see long text!)

What causes this issue?

Authorization check for displaying general customer data failed.

System Response

Transaction BP remains in change mode. All fields of general screen
sequence (all general business partner fields) are set to field status
"Hide" and are not visible any more.

How to fix this error?

If available in current role, you can still navigate to other screen
sequences (e.g. Company Code, Sales and Distribution) and maintain and
save data.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVIS_UI_GENERIC006 - No display authorization for customer general data (see long text!) ?

  The SAP error message CVIS_UI_GENERIC006 indicates that a user does not have the necessary authorization to view the general data of a customer in the SAP system. This is a common issue related to user roles and authorizations in SAP.
  Cause:
  The error typically arises due to one or more of the following reasons:
  
  Missing Authorization Object: The user lacks the required authorization object for accessing customer general data.
  Role Assignment: The user’s role does not include the necessary permissions to view customer data.
  Authorization Profile: The authorization profile assigned to the user does not cover the required authorizations for customer data access.
  Data Restrictions: There may be specific restrictions set up in the system that limit access to certain customer data based on user roles.
  
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check User Roles:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID and check the roles assigned to the user.
  Ensure that the user has the appropriate roles that include access to customer general data.
  
  
  
  Review Authorization Objects:
  
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed.
  Look for authorization objects related to customer data, such as F_BKPF_BSA, F_KNA1_AKT, or F_KNA1_BSA.
  
  
  
  Modify Roles:
  
  If the user lacks the necessary authorizations, you may need to modify the roles or create a new role that includes the required authorizations.
  Use transaction code PFCG to manage roles and authorization profiles.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator for assistance.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects for customer data access. You can find this information in the SAP documentation or by consulting with your SAP security team.
  Long Text: The error message may have a long text that provides additional context. You can view this by clicking on the message or using transaction code SE91 to look up the message class and number.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  By following these steps, you should be able to identify and resolve the authorization issue related to the CVIS_UI_GENERIC006 error message.