How To Fix CVIS_UI_GENERIC004 - No change authorization for customer general data (see long text!)

SAP Error Message - Details

• Message type: E = Error

• Message class: CVIS_UI_GENERIC - Generic UI function checks

• Message number: 004

• Message text: No change authorization for customer general data (see long text!)

What causes this issue?

Authorization check for changing general customer data failed.

System Response

Transaction BP remains in change mode. All fields of general screen
sequence (all general business partner fields) are set to field status
"Display" and cannot be changed any more.

How to fix this error?

If available in current role, you can still navigate to other screen
sequences (e.g. Company Code, Sales and Distribution) and maintain and
save data.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVIS_UI_GENERIC004 - No change authorization for customer general data (see long text!) ?

  The SAP error message CVIS_UI_GENERIC004, which states "No change authorization for customer general data (see long text!)", typically occurs when a user attempts to modify customer general data but lacks the necessary authorization to perform that action. This is a common issue in SAP systems where user roles and authorizations are strictly managed to ensure data integrity and security.
  Cause:
  
  Authorization Issues: The user does not have the required authorization object to change customer general data. This could be due to missing roles or insufficient permissions assigned to the user profile.
  Role Configuration: The roles assigned to the user may not include the necessary authorizations for the specific transaction or data they are trying to access.
  Data Locking: In some cases, the data might be locked by another user or process, preventing changes.
  Client-Specific Settings: The client settings may restrict certain changes based on the configuration.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to check the authorization check that failed. This will provide insight into which specific authorization object is missing.
  Review the user’s roles and authorizations in transaction SU01 (User Maintenance) or PFCG (Role Maintenance).
  
  
  
  Modify User Roles:
  
  If the user lacks the necessary authorizations, a security administrator should update the user’s roles to include the required authorization objects for changing customer general data. Common authorization objects related to customer data include F_BKPF_BWA, F_KNA1_AKT, and F_KNA1_BWA.
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes to user roles, contact your SAP security team or administrator to request the necessary authorizations.
  
  
  
  Review Configuration:
  
  Ensure that the configuration settings in the SAP system allow for the changes you are trying to make. This may involve checking transaction codes related to customer master data.
  
  
  
  Check for Data Locks:
  
  Use transaction SM12 to check if the customer data is locked by another user. If it is, you may need to wait until the lock is released or contact the user who has locked the data.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to customer data. This can help in understanding what permissions are needed.
  SAP Notes: Check for any SAP Notes related to this error message for additional context or updates that may affect authorization checks.
  Long Text: Always refer to the long text of the error message for more specific guidance on the issue. You can usually find this by clicking on the error message or using transaction SE91 to look up the message.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary changes to resolve it.