How To Fix CVIC_UI041 - No payable cocd for customer & selected or no authorization for mandate

SAP Error Message - Details

• Message type: E = Error

• Message class: CVIC_UI - Customer Integration in Business Partner Dialog

• Message number: 041

• Message text: No payable cocd for customer & selected or no authorization for mandate

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVIC_UI041 - No payable cocd for customer & selected or no authorization for mandate ?

  The SAP error message CVIC_UI041 indicates that there is an issue related to the customer account and the corresponding company code (cocd) in the context of payment processing, particularly when dealing with mandates. This error typically arises in the context of the SAP Convergent Invoicing (CI) module or when handling customer payments.
  Cause:
  
  
  No Payable Company Code: The error suggests that there is no payable company code associated with the customer for the selected mandate. This could mean that the customer is not set up correctly in the system for the specific company code you are trying to process.
  
  
  Authorization Issues: The error may also indicate that the user does not have the necessary authorizations to process payments or mandates for the specified customer or company code.
  
  
  Configuration Issues: There may be configuration issues in the SAP system regarding the payment processing setup, such as missing entries in the relevant tables or incorrect settings in the customer master data.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code XD03 for general data or FD03 for company code data) and verify that the customer is correctly set up for the relevant company code.
  Ensure that the customer has a valid payment method and that the payment terms are correctly defined.
  
  
  
  Verify Company Code Settings:
  
  Check the configuration for the company code in the SAP system to ensure that it is set up to handle payables for the customer in question.
  Ensure that the company code is active and properly configured for the relevant payment processing.
  
  
  
  Review User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to process payments and mandates for the specified customer and company code.
  If necessary, consult with your SAP security team to adjust the user roles.
  
  
  
  Check Mandate Configuration:
  
  Ensure that the mandate is correctly set up and linked to the customer. This includes checking the validity of the mandate and ensuring that it is active.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions to common issues.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, FD03, FBL5N (Customer Line Item Display), and OBD2 (Payment Methods in Company Code).
  SAP Documentation: Review SAP Help documentation for Convergent Invoicing and payment processing to understand the configuration and setup requirements.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the CVIC_UI041 error in your SAP system.