How To Fix CVIC_UI023 - Business partner &1 cannot be assigned to customer &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CVIC_UI - Customer Integration in Business Partner Dialog

  • Message number: 023

  • Message text: Business partner &1 cannot be assigned to customer &2

  • Show details Hide details
  • What causes this issue?

    The business partner could not be linked to the customer selected.

    System Response

    An error occurred when linking a business partner to the customer
    selected. This error prevents data from being transferred and saved.
    This could be due to the following:
    Fields have been left blank in the customer that are set as required
    entry fields for the business partner.
    Settings for assigning Customizing values for the customer to the
    business partner are incorrect.

    How to fix this error?

    Start the Post Processing Office and check the error message. Make the
    necessary corrections.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CVIC_UI023 - Business partner &1 cannot be assigned to customer &2 ?

    The SAP error message CVIC_UI023 indicates that there is an issue with assigning a business partner (BP) to a customer in the system. This error typically arises in the context of the Customer-Vendor Integration (CVI) process, which is used to manage business partners in SAP S/4HANA and other SAP systems.

    Cause:

    The error message CVIC_UI023 can occur due to several reasons, including:

    1. Inconsistent Data: The business partner and customer data may not be consistent or complete. This could include missing mandatory fields or incorrect data formats.

    2. Existing Assignments: The business partner may already be assigned to another customer or vendor, which can prevent the assignment to the new customer.

    3. Status Issues: The business partner or customer may be in a status that does not allow for new assignments (e.g., blocked or inactive).

    4. Configuration Issues: There may be configuration settings in the system that prevent the assignment of the business partner to the customer.

    5. Missing Relationships: The necessary relationships between the business partner and customer may not be established in the system.

    Solution:

    To resolve the CVIC_UI023 error, you can take the following steps:

    1. Check Data Consistency:

      • Verify that all mandatory fields for both the business partner and customer are filled out correctly.
      • Ensure that the data formats are correct (e.g., address formats, number formats).
    2. Review Existing Assignments:

      • Check if the business partner is already assigned to another customer or vendor. If so, you may need to remove that assignment or create a new business partner.
    3. Check Status:

      • Ensure that both the business partner and customer are active and not blocked. You can check their status in the respective master data transactions.
    4. Review Configuration:

      • Check the configuration settings related to customer-vendor integration in the system. Ensure that the settings allow for the assignment of business partners to customers.
    5. Establish Relationships:

      • If necessary, create the required relationships between the business partner and customer using the appropriate transactions (e.g., BP transaction).
    6. Use Transaction Codes:

      • Use transaction codes like BP (Business Partner) to manage business partner data and XD01 (Create Customer) or XD02 (Change Customer) to manage customer data.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, XD01, XD02, and BP_MON for monitoring business partner assignments.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to CVI and the error message CVIC_UI023.
    • Documentation: Review SAP documentation on Customer-Vendor Integration for best practices and troubleshooting steps.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.

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