How To Fix CVIC_UI009 - Sales area &1 &2 &3 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CVIC_UI - Customer Integration in Business Partner Dialog

  • Message number: 009

  • Message text: Sales area &1 &2 &3 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CVIC_UI009 - Sales area &1 &2 &3 does not exist ?

    The SAP error message CVIC_UI009 indicates that the specified sales area does not exist in the system. This error typically occurs when trying to access or process data related to a sales area that has not been defined or is incorrectly specified in the system.

    Cause:

    1. Non-existent Sales Area: The sales area defined in the transaction or program does not exist in the system.
    2. Incorrect Configuration: The sales area may not have been properly configured in the system, or the relevant organizational units (like sales organization, distribution channel, and division) are not set up correctly.
    3. Data Entry Error: There may be a typographical error in the sales area input, leading to the system not recognizing it.
    4. Missing Master Data: The master data related to the sales area (like customer or material master) may not be created or linked correctly.

    Solution:

    1. Check Sales Area Configuration:

      • Go to the transaction code OVX5 (or SPRO -> Sales and Distribution -> Sales -> Sales Area -> Define Sales Areas) to verify if the sales area exists.
      • Ensure that the sales organization, distribution channel, and division are correctly defined.
    2. Verify Master Data:

      • Check if the relevant master data (customer, material) is created for the sales area in question.
      • Use transaction codes like XD03 (for customer) or MM03 (for material) to check the master data.
    3. Correct Data Entry:

      • Double-check the input values for the sales area in the transaction or program where the error occurred. Ensure there are no typographical errors.
    4. Create Missing Sales Area:

      • If the sales area does not exist, you may need to create it using the appropriate configuration steps in the system.
    5. Consult Documentation:

      • Review SAP documentation or consult with your SAP administrator for specific guidance related to your system configuration.

    Related Information:

    • Transaction Codes:
      • OVX5: Define Sales Areas
      • XD03: Display Customer
      • MM03: Display Material
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • User Authorization: Ensure that you have the necessary authorizations to view or modify sales area configurations.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in Sales and Distribution (SD) module for further assistance.

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