How To Fix CVIC_UI010 - Sales area &1 &2 &3 is not available for business partner &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CVIC_UI - Customer Integration in Business Partner Dialog

  • Message number: 010

  • Message text: Sales area &1 &2 &3 is not available for business partner &4

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CVIC_UI010 - Sales area &1 &2 &3 is not available for business partner &4 ?

    The SAP error message CVIC_UI010 indicates that a specific sales area is not available for a business partner in the system. This error typically arises in the context of Customer Relationship Management (CRM) or Sales and Distribution (SD) modules when trying to access or process data related to a business partner (customer or vendor) that is not properly configured for the specified sales area.

    Cause:

    1. Missing Sales Area Assignment: The business partner does not have a sales area assigned in the system. A sales area consists of the combination of the sales organization, distribution channel, and division.
    2. Incorrect Business Partner Role: The business partner may not have the correct role assigned that allows for sales area assignments.
    3. Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the master data.
    4. Configuration Issues: The sales area may not be configured correctly in the system, or the business partner may not be set up to use that sales area.

    Solution:

    1. Check Sales Area Assignment:

      • Go to the business partner master data (transaction code BP).
      • Check if the sales area is assigned to the business partner. If not, you need to assign the appropriate sales area.
      • You can do this by navigating to the "Sales Area Data" section and entering the required sales organization, distribution channel, and division.
    2. Verify Business Partner Roles:

      • Ensure that the business partner has the necessary roles assigned that allow for sales area data. For example, the role "Customer" should be assigned if the business partner is a customer.
    3. Review Master Data:

      • Check for any inconsistencies or missing data in the business partner master data. Ensure that all required fields are filled out correctly.
    4. Configuration Check:

      • If you have access to configuration settings, verify that the sales area is correctly set up in the system. This includes checking the sales organization, distribution channel, and division settings.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for additional guidance on managing business partner data and sales area assignments.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes:
      • BP (Business Partner)
      • VD03 (Display Customer)
      • XD03 (Display Customer - Company Code)
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional troubleshooting steps.
    • User Authorizations: Ensure that the user has the necessary authorizations to view and edit business partner data.

    By following these steps, you should be able to resolve the CVIC_UI010 error and ensure that the business partner is correctly configured for the specified sales area.

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