How To Fix CVI_TOOLS_SUPPORT139 - Details can be viewed only for Consistent and Inconsistent objects

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_TOOLS_SUPPORT - Tools for Supportability of the Customer/Vendor--Integration

• Message number: 139

• Message text: Details can be viewed only for Consistent and Inconsistent objects

Self-Explanatory Message

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• What is the cause and solution for SAP error message CVI_TOOLS_SUPPORT139 - Details can be viewed only for Consistent and Inconsistent objects ?

  The SAP error message CVI_TOOLS_SUPPORT139 indicates that you are trying to view details for objects in the Customer-Vendor Integration (CVI) framework, but the system can only display details for objects that are either consistent or inconsistent. This error typically arises when there are issues with the data consistency between the customer and vendor master records in the system.
  Cause:
  
  
  Inconsistent Data: The error usually occurs when there are inconsistencies in the data between the customer and vendor records. This can happen due to various reasons, such as:
  
  Missing or incorrect data in the master records.
  Data not being synchronized properly between the customer and vendor records.
  Changes made to one record without corresponding updates to the other.
  
  
  
  Data Locking: Sometimes, if the data is being processed or locked by another transaction, it may not be possible to view the details.
  
  
  Technical Issues: There may be underlying technical issues or bugs in the system that prevent the proper retrieval of data.
  
  
  Solution:
  
  
  Check Data Consistency: 
  
  Use transaction codes like CVI_CHECK or CVI_MAINTAIN to check for inconsistencies in the customer and vendor master data.
  Review the logs and reports generated by these transactions to identify any inconsistencies.
  
  
  
  Correct Inconsistencies: 
  
  Manually correct any inconsistencies found in the customer and vendor records.
  Ensure that all required fields are filled out correctly and that the data matches between the customer and vendor records.
  
  
  
  Data Synchronization: 
  
  If you have made changes to either the customer or vendor records, ensure that the changes are synchronized properly.
  Use the appropriate tools or transactions to synchronize the data.
  
  
  
  Check for Locks: 
  
  Ensure that there are no locks on the data that might prevent you from viewing the details. You can check for locks using transaction SM12.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or notes related to CVI for any specific guidance or known issues related to this error message.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  CVI (Customer-Vendor Integration): This is a framework in SAP that allows for the integration of customer and vendor master data, ensuring that the data is consistent across different modules.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  CVI_MAINTAIN: For maintaining customer and vendor data.
  CVI_CHECK: For checking the consistency of data.
  
  
  SAP Notes: Search for SAP Notes related to CVI and the specific error message for additional troubleshooting steps or patches.
  
  By following these steps, you should be able to resolve the error and ensure that your customer and vendor data is consistent and properly integrated.