How To Fix CVI_TOOLS_SUPPORT137 - High value must be Initial for option &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_TOOLS_SUPPORT - Tools for Supportability of the Customer/Vendor--Integration

• Message number: 137

• Message text: High value must be Initial for option &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_TOOLS_SUPPORT137 - High value must be Initial for option &1 ?

  The SAP error message CVI_TOOLS_SUPPORT137 with the description "High value must be Initial for option &1" typically occurs in the context of the Customer-Vendor Integration (CVI) tools in SAP. This error indicates that there is a configuration issue related to the settings for a specific option in the CVI configuration.
  Cause:
  The error arises when a high value is set for a specific option in the CVI configuration, but the system expects that high value to be initial (i.e., empty or not set). This can happen due to:
  
  Incorrect Configuration: The settings for the CVI options may have been incorrectly configured, leading to a mismatch between expected and actual values.
  Data Inconsistency: There may be inconsistencies in the data that are causing the system to expect an initial value for the high value field.
  Custom Development: If there are custom developments or enhancements in the CVI area, they might be causing unexpected behavior.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check CVI Configuration:
  
  Go to the transaction code CVI or SPRO and navigate to the relevant configuration settings for Customer-Vendor Integration.
  Review the settings for the specific option indicated in the error message (replace &1 with the actual option name).
  Ensure that the high value is set to initial (empty) if that is the expected configuration.
  
  
  
  Review Data:
  
  Check the data related to the option in question. Ensure that there are no records that are causing the system to expect a high value when it should be initial.
  If necessary, clean up or correct any inconsistent data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CVI for any specific guidelines or known issues that might relate to your situation.
  
  
  
  Check for Notes:
  
  Look for SAP Notes that might address this specific error. Sometimes, SAP releases notes that provide fixes or workarounds for known issues.
  
  
  
  Testing:
  
  After making changes, test the configuration to ensure that the error no longer occurs.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CVI, SPRO, and others related to customer and vendor master data.
  SAP Notes: Regularly check the SAP Support Portal for notes related to CVI and this specific error message.
  Documentation: Review the SAP Help Portal for detailed documentation on Customer-Vendor Integration and related configuration settings.
  
  By following these steps, you should be able to identify and resolve the cause of the CVI_TOOLS_SUPPORT137 error in your SAP system.