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Message type: E = Error
Message class: CVI_TOOLS_SUPPORT - Tools for Supportability of the Customer/Vendor--Integration
Message number: 104
Message text:
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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CVI_TOOLS_SUPPORT104
- ?The SAP error message CVI_TOOLS_SUPPORT104 typically relates to issues with the Customer-Vendor Integration (CVI) process in SAP. This error can occur during the synchronization of business partner data between the customer and vendor master records.
Cause:
The error message CVI_TOOLS_SUPPORT104 usually indicates that there is a problem with the configuration or data consistency in the Business Partner (BP) settings. Common causes include:
- Inconsistent Data: There may be inconsistencies in the customer or vendor master data that prevent successful synchronization.
- Missing Configuration: The necessary configuration for the Business Partner role might be missing or incorrectly set up.
- Data Mapping Issues: There could be issues with how data is mapped between the customer/vendor master records and the Business Partner records.
- Authorization Issues: The user may not have the necessary authorizations to perform the required actions.
Solution:
To resolve the CVI_TOOLS_SUPPORT104 error, you can follow these steps:
Check Data Consistency:
- Use transaction code
BP
to check the Business Partner data for inconsistencies.- Ensure that all required fields are filled out correctly and that there are no duplicate entries.
Review Configuration:
- Go to the transaction code
SPRO
and navigate to the relevant configuration settings for Customer-Vendor Integration.- Ensure that the settings for Business Partner roles are correctly defined and that the integration settings are properly configured.
Data Mapping:
- Verify the mapping of fields between the customer/vendor master records and the Business Partner records.
- Ensure that all necessary fields are correctly mapped and that there are no discrepancies.
Authorization Check:
- Ensure that the user has the necessary authorizations to perform the actions related to Business Partner data.
- Check the user roles and authorizations in transaction code
SU01
.Use CVI Tools:
- Utilize the CVI tools available in SAP to analyze and correct any issues. You can access these tools through transaction code
CVI
orCVI_TOOL
.Consult SAP Notes:
- Check for any relevant SAP Notes that may address this specific error. You can search for notes in the SAP Support Portal.
Testing:
- After making the necessary changes, test the synchronization process again to ensure that the error has been resolved.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.
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