How To Fix CVI_TOOLS_SUPPORT101 - Select Compare Process

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_TOOLS_SUPPORT - Tools for Supportability of the Customer/Vendor--Integration

• Message number: 101

• Message text: Select Compare Process

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_TOOLS_SUPPORT101 - Select Compare Process ?

  The SAP error message CVI_TOOLS_SUPPORT101 typically occurs in the context of the Customer-Vendor Integration (CVI) process, which is part of the SAP S/4HANA system. This error message indicates that there is an issue with the comparison process for customer and vendor data.
  Cause:
  The error message CVI_TOOLS_SUPPORT101 usually arises due to one of the following reasons:
  
  Missing Configuration: The necessary configuration for the comparison process may not be set up correctly in the system.
  Data Inconsistencies: There may be inconsistencies or missing data in the customer or vendor master records that prevent the comparison from being executed.
  Authorization Issues: The user may not have the necessary authorizations to execute the comparison process.
  Technical Issues: There could be underlying technical issues, such as problems with the database or system performance.
  
  Solution:
  To resolve the CVI_TOOLS_SUPPORT101 error, you can follow these steps:
  
  
  Check Configuration:
  
  Ensure that the CVI settings are correctly configured in the system. This includes checking the settings in transaction code CVI or CVI_CUSTOMER and CVI_VENDOR.
  Verify that the necessary customizing settings for the comparison process are in place.
  
  
  
  Data Validation:
  
  Review the customer and vendor master data for any inconsistencies or missing fields. Ensure that all required fields are populated correctly.
  Use transaction codes like BP (Business Partner) to check the details of the customer and vendor records.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the comparison process has the necessary authorizations. Check the user roles and profiles to confirm that they have access to the required transactions.
  
  
  
  Technical Troubleshooting:
  
  If the issue persists, check the system logs for any additional error messages or warnings that could provide more context.
  Consider running a system performance check to ensure that there are no underlying technical issues affecting the comparison process.
  
  
  
  SAP Notes and Support:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that can resolve the issue.
  If necessary, contact SAP Support for further assistance, providing them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  CVI Documentation: Review the official SAP documentation on Customer-Vendor Integration for detailed information on configuration and processes.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CVI (CVI Customizing), and SLG1 (Application Log) for troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and to share solutions.
  
  By following these steps, you should be able to identify and resolve the cause of the CVI_TOOLS_SUPPORT101 error message in your SAP system.