How To Fix CVI_SYNCH_CONTROL007 - No link between customer &1 and business partner

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_SYNCH_CONTROL - Messages for CVI Strategy Implementations

• Message number: 007

• Message text: No link between customer &1 and business partner

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_SYNCH_CONTROL007 - No link between customer &1 and business partner ?

  The SAP error message CVI_SYNCH_CONTROL007 indicates that there is no link between a customer and a business partner in the system. This error typically arises in the context of the Customer-Vendor Integration (CVI) process, which is used to synchronize customer and vendor data with business partner data in SAP S/4HANA.
  Cause:
  The error can occur due to several reasons:
  
  Missing Link: The customer master record does not have a corresponding business partner record linked to it.
  Incorrect Configuration: The configuration settings for the integration between customer and business partner may not be set up correctly.
  Data Inconsistencies: There may be inconsistencies or missing data in the customer or business partner records.
  Migration Issues: If data was migrated from an older system, the links between customers and business partners may not have been established correctly.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Business Partner Assignment:
  
  Go to the transaction code BP (Business Partner) and check if the business partner exists.
  Ensure that the business partner is correctly assigned to the customer.
  
  
  
  Create or Update Link:
  
  If the business partner does not exist, create a new business partner and ensure it is linked to the customer.
  If it exists but is not linked, you can link the customer to the business partner using the Customer Master Data transaction (e.g., XD01 for creating a customer or XD02 for changing a customer).
  
  
  
  Use Transaction Code CVI:
  
  Use transaction code CVI_COCKPIT to check the status of the customer and business partner synchronization.
  This cockpit provides tools to manage and monitor the integration process.
  
  
  
  Check Configuration:
  
  Ensure that the configuration for Customer-Vendor Integration is correctly set up in the system. This includes checking the settings in the CVI Customizing (transaction code SPRO).
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies between customer and business partner records.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  BP: Business Partner Maintenance
  XD01/XD02: Customer Master Data Maintenance
  CVI_COCKPIT: CVI Cockpit for monitoring and managing integration
  
  
  Documentation: Refer to SAP Help documentation for Customer-Vendor Integration for detailed guidance on setup and troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the CVI_SYNCH_CONTROL007 error and establish the necessary link between the customer and business partner in your SAP system.