CVI_EI087 - Department with key &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_EI - Messages for Complex Interface

• Message number: 087

• Message text: Department with key &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_EI087 - Department with key &1 does not exist ?

  The SAP error message CVI_EI087 indicates that there is an issue with a department (or organizational unit) that is being referenced in a process, but the system cannot find a corresponding entry in the database. This typically occurs in the context of the Customer-Vendor Integration (CVI) process, where master data for customers and vendors is synchronized.
  Cause:
  
  Missing Department: The department with the specified key does not exist in the system. This could be due to data not being created or being deleted.
  Incorrect Configuration: There may be a configuration issue where the department is not properly set up in the relevant organizational structure.
  Data Migration Issues: If data was migrated from another system, there may have been errors in the migration process that resulted in missing departments.
  Authorization Issues: The user may not have the necessary authorizations to view or access the department.
  
  Solution:
  
  
  Check Department Existence:
  
  Go to the relevant transaction (e.g., PPOME for organizational management) and verify if the department with the specified key exists.
  If it does not exist, you may need to create it.
  
  
  
  Create Missing Department:
  
  If the department is indeed missing, create it using the appropriate transaction (e.g., PP01 for maintaining organizational units).
  
  
  
  Review Configuration:
  
  Check the configuration settings in the Organizational Management (OM) module to ensure that the department is correctly defined and linked to the relevant organizational structure.
  
  
  
  Data Consistency Check:
  
  Run consistency checks for master data to identify any discrepancies that may need to be resolved.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the department data. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CVI and organizational management for any specific guidance or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME, PP01, and CVI related transactions.
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error.
  Support: If the issue persists after checking the above, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.