How To Fix CVI_EI059 - Text for &1 &2 for text object &3 is not available in the customer

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_EI - Messages for Complex Interface

• Message number: 059

• Message text: Text for &1 &2 for text object &3 is not available in the customer

What causes this issue?

The texts with the key TEXT_ID = &1 and LANGUAGE = &2 for text object
&3, that are to be changed for the customer, are not available.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Text objects belong to:
KNA1: Texts for customer in A segment
KNB1: Texts for customer in company code
KNVV: Texts for customer in sales area
KNVP: Texts for customer for partner role

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_EI059 - Text for &1 &2 for text object &3 is not available in the customer ?

  The SAP error message CVI_EI059 indicates that there is a missing text for a specific object in the customer master data. This error typically arises when the system is trying to access a text entry (like a description or note) for a customer, but the required text is not available in the specified language or for the specified text object.
  Cause:
  
  Missing Text Entries: The text for the specified object (like a customer or vendor) is not maintained in the system.
  Language Issues: The text might be available in a different language than the one currently being used.
  Incorrect Configuration: There may be issues with the configuration of the text objects or the customer master data.
  
  Solution:
  
  
  Maintain Texts:
  
  Go to the customer master data transaction (e.g., XD02 for customers).
  Navigate to the relevant section where texts are maintained (e.g., "Texts" tab).
  Check if the required text is missing and add it if necessary.
  
  
  
  Check Language Settings:
  
  Ensure that the text is available in the language you are using. If not, you may need to maintain the text in the required language.
  
  
  
  Review Text Object Configuration:
  
  Check the configuration of the text objects in the system to ensure they are set up correctly.
  You can do this through transaction SPRO and navigating to the relevant configuration settings for customer master data.
  
  
  
  Use Transaction Codes:
  
  Use transaction codes like SE11 to check the data dictionary for the text object and ensure it is correctly defined.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more details on the specific text object and its requirements.
  
  
  
  Related Information:
  
  Text Objects: In SAP, text objects are used to store additional information related to master data. Each object can have multiple texts in different languages.
  Transaction Codes: Familiarize yourself with relevant transaction codes for maintaining customer data, such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.