How To Fix CVI_EI058 - Text for &1 &2 for text object &3 is already available in the customer

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_EI - Messages for Complex Interface

• Message number: 058

• Message text: Text for &1 &2 for text object &3 is already available in the customer

What causes this issue?

The texts with the key TEXT_ID = &1 and LANGUAGE = &2 for text object
&3, that are to be added to the customer, are already available.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Text objects belong to:
KNA1: Texts for customer in A segment
KNB1: Texts for customer in company code
KNVV: Texts for customer in sales area
KNVP: Texts for customer for partner roles

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_EI058 - Text for &1 &2 for text object &3 is already available in the customer ?

  The SAP error message CVI_EI058 indicates that there is an attempt to create or update a text entry for a customer, but the text for the specified object already exists. This typically occurs in the context of Customer-Vendor Integration (CVI) when dealing with customer master data.
  Cause:
  The error occurs when:
  
  You are trying to create or update a text entry for a customer, but the text already exists in the system for the specified text object.
  The system is enforcing a uniqueness constraint on the text entries for the customer.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Texts: 
  
  Use transaction codes like XD02 (Change Customer) or XD03 (Display Customer) to check if the text already exists for the customer in question.
  Navigate to the relevant text section to see if the text for the specified object is already present.
  
  
  
  Modify Existing Text:
  
  If the text already exists and you need to update it, you can modify the existing text instead of trying to create a new one.
  
  
  
  Delete Duplicate Text:
  
  If the existing text is no longer needed, you can delete it before attempting to create a new text entry.
  
  
  
  Review Custom Code:
  
  If this error is occurring during a custom program or interface, review the logic to ensure it checks for existing texts before attempting to create a new one.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CVI and text management for any specific guidelines or updates that may apply to your version of SAP.
  
  
  
  Related Information:
  
  Text Objects: In SAP, text objects are used to manage texts related to various master data, including customers. Each text object has a specific purpose and is identified by a unique key.
  CVI (Customer-Vendor Integration): This is a process in SAP that allows for the integration of customer and vendor master data, ensuring consistency across the system.
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing customer data, such as XD01 (Create Customer), XD02, and XD03.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.