CVI_EI034 - Sales data keys &1 &2 &3 are already available for the customer


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CVI_EI - Messages for Complex Interface

  • Message number: 034

  • Message text: Sales data keys &1 &2 &3 are already available for the customer

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CVI_EI034 - Sales data keys &1 &2 &3 are already available for the customer ?

    The SAP error message CVI_EI034 indicates that there is an issue with the sales data keys for a customer in the Customer-Vendor Integration (CVI) process. Specifically, it means that the sales data keys (which could include sales organization, distribution channel, and division) for the specified customer already exist in the system, and therefore, the system cannot create or update the customer record with the same keys.

    Cause:

    1. Duplicate Entries: The most common cause of this error is that there are already existing entries in the system for the same customer with the same sales data keys.
    2. Data Migration Issues: If you are migrating data from another system or performing a mass upload, there may be conflicts with existing records.
    3. Inconsistent Data: There may be inconsistencies in the data being uploaded or created, leading to conflicts with existing records.

    Solution:

    1. Check Existing Records: Verify if the customer with the specified sales data keys already exists in the system. You can do this by using transaction codes like XD03 (Display Customer) or VD03 (Display Customer Sales Area).
    2. Modify or Delete Existing Records: If you find that the customer already exists and you need to create a new record, consider modifying the existing record or deleting it if it is no longer needed.
    3. Use Different Keys: If you need to create a new customer, ensure that you are using unique sales data keys that do not conflict with existing records.
    4. Data Consistency Check: If you are migrating data, perform a consistency check to ensure that there are no duplicates in the data being uploaded.
    5. Consult Documentation: Review SAP documentation or notes related to CVI and customer master data management for additional guidance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and CVI related transactions.
    • SAP Notes: Check SAP Notes for any known issues or patches related to CVI and customer master data.
    • CVI Configuration: Ensure that your CVI configuration is set up correctly, as misconfigurations can lead to data inconsistencies.
    • Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it involves complex data migration or integration scenarios.

    By following these steps, you should be able to resolve the CVI_EI034 error and ensure that your customer data is correctly managed within the SAP system.

    Artificial intelligence solution provided by tomco.ai.
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