How To Fix CVI_CUST_RESOLVE059 - Payment card assignment is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_CUST_RESOLVE - Message class for CVI_CUSTOMIZING_RESOLVE report

• Message number: 059

• Message text: Payment card assignment is inconsistent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_CUST_RESOLVE059 - Payment card assignment is inconsistent ?

  The SAP error message CVI_CUST_RESOLVE059 indicates that there is an inconsistency in the assignment of payment cards in the Customer-Vendor Integration (CVI) process. This error typically arises when there are discrepancies between the customer master data and the payment card data, which can prevent proper processing of transactions involving payment cards.
  Cause:
  
  Inconsistent Data: The payment card information in the customer master record does not match the expected format or data in the payment card table.
  Missing Data: Required fields for payment card assignment may be missing or incorrectly filled out in the customer master data.
  Data Migration Issues: If data was migrated from another system, there may be inconsistencies or errors in the data mapping.
  Configuration Issues: Incorrect configuration settings in the CVI or payment card processing settings can lead to this error.
  
  Solution:
  
  Check Customer Master Data: Review the customer master data for any inconsistencies or missing information related to payment cards. Ensure that all required fields are filled out correctly.
  Validate Payment Card Data: Ensure that the payment card data is correctly assigned and formatted according to SAP requirements. Check for any discrepancies in the payment card number, expiration date, and other relevant fields.
  Use Transaction Codes: Utilize transaction codes such as BP (Business Partner) to check and edit the business partner data, including payment card assignments.
  Run Consistency Checks: Use SAP tools to run consistency checks on the customer and payment card data. This can help identify and rectify any inconsistencies.
  Review Configuration Settings: Check the configuration settings related to CVI and payment card processing in the SAP system. Ensure that they are set up correctly.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, SE16N (to view table entries), and SCC4 (to check client settings).
  SAP Documentation: Refer to SAP Help documentation for detailed information on CVI and payment card processing.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the CVI_CUST_RESOLVE059 error.