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Message type: E = Error
Message class: CVI_CUST_RESOLVE - Message class for CVI_CUSTOMIZING_RESOLVE report
Message number: 052
Message text: Function assignment for contact person is inconsistent
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
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The SAP error message CVI_CUST_RESOLVE052 indicates that there is an inconsistency in the function assignment for a contact person in the Customer-Vendor Integration (CVI) process. This typically occurs when there is a mismatch or missing assignment of roles or functions for a contact person in the system.
Cause:
- Inconsistent Role Assignment: The contact person may not have the correct roles assigned in the system, or the roles may not be properly linked to the business partner.
- Missing Data: Required data for the contact person may be missing or incomplete, leading to inconsistencies.
- Data Migration Issues: If data was migrated from another system, there may be inconsistencies in how contact persons were set up.
- Configuration Issues: There may be configuration issues in the CVI settings that lead to this error.
Solution:
Check Role Assignments:
- Go to the transaction code BP (Business Partner) and check the roles assigned to the contact person.
- Ensure that the necessary roles (e.g., Contact Person, Customer, Vendor) are correctly assigned.
Review Data Completeness:
- Verify that all required fields for the contact person are filled out correctly.
- Ensure that the contact person has valid data entries for all mandatory fields.
Reassign Roles:
- If roles are missing or incorrect, reassign the appropriate roles to the contact person.
- Save the changes and check if the error persists.
Check Configuration:
- Review the CVI configuration settings in the system to ensure that they are set up correctly.
- You can access the configuration through transaction code SPRO and navigate to the relevant sections for Customer-Vendor Integration.
Use Transaction Code:
- You can use transaction code CVI_CUST_RESOLVE to analyze the inconsistencies and resolve them directly.
Consult SAP Notes:
- Check for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or additional guidance for known issues.
Testing:
- After making the necessary changes, test the process again to ensure that the error has been resolved.
Related Information:
If the issue persists after following these steps, it may be necessary to consult with your SAP support team or refer to SAP documentation for further troubleshooting.
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